At AJ Cleaners, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website or use our services.

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1. Information We Collect

We may collect personal information including, but not limited to:

• Name

• Phone number

• Email address

• Address or service location

• Details related to your service enquiry

This information is collected when you contact us, submit an enquiry form, request a quote, or book a service.

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2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide quotes

• Deliver and manage our services

• Communicate with you about bookings or updates

• Improve our services and customer experience

• Meet legal and regulatory requirements

We only collect information that is necessary for providing our services.

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3. Sharing of Information

AJ Cleaners does not sell, rent, or trade your personal information to third parties. Your information may only be shared with trusted service providers when required to deliver our services or where required by law.

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4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Your information is stored securely and accessed only by authorised personnel.

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5. Cookies and Website Data

Our website may use cookies to improve functionality and user experience. Cookies help us understand how visitors use our website so we can enhance performance. You can disable cookies through your browser settings if you prefer.

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6. Access and Correction

You may request access to the personal information we hold about you or request corrections if the information is inaccurate or outdated. Please contact us using the details provided below.

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7. Third-Party Links

Our website may contain links to external websites. AJ Cleaners is not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies separately.

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8. Changes to This Policy

AJ Cleaners may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

AJ Cleaners
📧 Email: info@ajcleaners.com.au
📞 Phone: 0450098817