Welcome to AJ Cleaners. By accessing our website or using our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Services

AJ Cleaners provides professional cleaning and property care services including home cleaning, office cleaning, NDIS cleaning, aged care cleaning, childcare cleaning, lawn mowing, and pest control. Services are provided based on the details agreed at the time of booking.

2. Bookings and Scheduling

All bookings are subject to availability. Service dates and times will be confirmed in advance. AJ Cleaners reserves the right to reschedule services due to unforeseen circumstances such as weather conditions, staff availability, or safety concerns.

3. Pricing and Payments

Prices are based on the scope of work agreed upon at the time of booking. Any additional services requested may incur extra charges. Payments must be made as per the agreed terms. All prices are subject to change without prior notice.

4. Cancellations and Rescheduling

We request that cancellations or rescheduling be made at least 24 hours in advance. Late cancellations or no-shows may incur a cancellation fee.

5. Access to Property

Clients must ensure safe and reasonable access to the property at the scheduled service time. AJ Cleaners is not responsible for delays or incomplete services due to restricted access.

6. Health and Safety

Clients are responsible for providing a safe working environment. AJ Cleaners reserves the right to refuse or stop services if conditions are deemed unsafe.

7. Damage and Liability

AJ Cleaners takes reasonable care when delivering services. Any claims of damage must be reported within 24 hours of service completion. Our liability is limited to the cost of the service provided.

8. Satisfaction Guarantee

If you are not satisfied with our service, please contact us within 24 hours, and we will make reasonable efforts to address the issue.

9. Personal Information

Personal information is collected and handled in accordance with our Privacy Policy.

10. Changes to Services

AJ Cleaners reserves the right to modify or discontinue services at any time without prior notice.

11. Website Use

All website content is the property of AJ Cleaners. Unauthorised use, reproduction, or distribution of content is prohibited.

12. Governing Law

These Terms & Conditions are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.

13. Contact Us

For questions regarding these Terms & Conditions, please contact:

AJ Cleaners
📧 Email: info@ajcleaners.com.au
📞 Phone: 0450098817